PRIVACY POLICY

Luminous Salon Suites, LLC (“Luminous Salon Suites,” “Luminous,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information through our website, https://www.luminoussalonsuitesllc.com/, and related forms, scheduling tools, communications, and online services.

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Our services are primarily directed to adults and beauty and wellness business professionals seeking information about licensing a salon suite. Our website is not intended for children or for general consumer transactions. Nevertheless, we respect privacy rights that may apply to website visitors, prospective licensees, current licensees, and other individuals whose information we process.

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By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

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1.1 Information You Voluntarily Provide

We may collect personal information that you voluntarily submit through our website, email, telephone communications, forms, tour requests, interest lists, or other interactions with Luminous Salon Suites. This information may include:

• Name;

• Email address;

• Telephone number;

• Mailing or business address;

• Business name;

• Professional category or licensed profession;

• Professional license information, including a license number, issuing authority, or expiration date;

• Desired move-in timeframe;

• Suite preferences;

• Furnished or unfurnished suite preferences;

• Information submitted through inquiry or contact forms;

• Tour scheduling information;

• Messages, questions, comments, and other communications;

• Marketing or communication preferences; and

• Other information you choose to provide.

 

Please do not submit Social Security numbers, financial account passwords, health information, or other sensitive personal information through the website unless specifically requested through an authorized and secure process.

 

1.2 Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol (“IP”) address;

• Browser type and version;

• Device type and operating system;

• General location information derived from your IP address;

• Pages viewed and links clicked;

• Time spent on pages or on the website;

• Date and time of visits;

• Referring website or source;

• Website interaction information;

• Error logs and diagnostic information; and

• Other analytics or technical information.

 

This information generally does not directly identify you, but it may be associated with information you provide to us.

 

2. How We Use Your Information

We may use information collected through the website to:

• Respond to inquiries, questions, and requests;

• Schedule, confirm, reschedule, or manage tours;

• Communicate information about salon suite licensing opportunities;

• Provide current licensing information, pricing, availability, amenities, and suite options;

• Evaluate suite inquiries and prospective licensees;

• Verify professional license information and business information;

• Maintain records required for regulatory, operational, or compliance purposes;

• Confirm eligibility for licensing a salon suite;

• Communicate with current or prospective licensees;

• Process or administer applications, pre-license documents, license agreements, deposits, payments, and related onboarding activities;

• Support suite selection, customization, move-in coordination, and facility administration;

• Operate, maintain, secure, and improve our website and online systems;

• Analyze website traffic, usage, performance, and marketing effectiveness;

• Send requested information, newsletters, announcements, promotions, and other communications;

• Prevent fraud, misuse, unauthorized access, and security incidents;

• Enforce our website Terms & Conditions and other agreements;

• Comply with applicable laws, regulations, legal process, and governmental requests; and

• Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.

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3. Professional License and Business Information

Because Luminous Salon Suites operates as a Texas Department of Licensing and Regulation (“TDLR”) gallery establishment, individuals seeking to operate in a salon suite may be required to hold and maintain a current professional license or other applicable authorization.

 

If you submit information about a professional license, business, or professional service, you consent to our use of that information for purposes including:

• Verifying the information;

• Confirming eligibility to operate in a salon suite;

• Maintaining required renter, independent contractor, or licensee records;

• Satisfying applicable TDLR or other regulatory requirements;

• Administering a salon suite license agreement;

• Communicating with applicable licensing authorities when legally permitted or required; and

• Protecting the health, safety, and lawful operation of the facility.

 

We do not intend to use professional license information for unrelated marketing purposes.

 

4. Email and Marketing Communications

If you voluntarily subscribe to our email list, request information, submit an inquiry, schedule a tour, join an interest list, or otherwise consent to receive communications, we may send you information about:

• Salon suite licensing opportunities;

• Suite availability and pricing;

• Furnished and unfurnished suite options;

• Promotions and special offers;

• Grand opening information;

• Facility updates;

• Events and networking opportunities;

• Business development resources;

• News and announcements; and

• Other relevant Luminous Salon Suites information.

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You may unsubscribe from promotional or marketing emails at any time by selecting the “unsubscribe” link in the applicable email or by contacting us using the information in the “Contact Us” section below.

 

Even if you opt out of marketing communications, we may continue to send non-promotional administrative communications when necessary, including communications concerning a tour, inquiry, application, executed license agreement, payment, facility access, onboarding, or other business relationship.

 

5. Cookies and Analytics

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure marketing effectiveness.

 

We may use Google Analytics or similar analytics services to collect information about website traffic and visitor interactions. These services may use cookies or comparable technologies and may process information in accordance with their own privacy policies.

 

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality. You may also review the privacy and advertising controls offered by your browser, device, or applicable third-party services.

 

6. Third-Party Services and Platforms

We may use third-party service providers, platforms, and integrations to operate our website and business. These may include:

• Wix or website-hosting and website-management services;

• Google Maps or mapping services;

• Google Analytics or similar analytics providers;

• Email marketing and communications providers;

• Salon Suite Solutions or another licensing, customer relationship management, payment, or tenant-management platform;

• Tour scheduling, appointment, or booking software;

• Payment processors and financial service providers;

• Social media platforms;

• Security, hosting, cloud-storage, information-technology, and technical-support providers; and

• Other vendors that assist us with business operations.

 

These third parties may collect, use, or process information according to their own privacy policies and terms. We do not control the privacy practices of third-party providers, and you should review their policies before submitting information through their platforms.

 

7. Information Sharing

We do not sell, rent, or trade your personal information.

 

We may disclose personal information when reasonably necessary to:

• Provide, maintain, and improve our website and business services;

• Respond to your inquiry or request;

• Schedule or administer a tour;

• Evaluate or administer a salon suite licensing relationship;

• Process payments or deposits;

• Provide customer relationship management, scheduling, communications, analytics, hosting, or technical services;

• Verify professional licensing or business information;

• Maintain records required by TDLR or another governmental authority;

• Protect the rights, property, safety, and security of Luminous Salon Suites, our website, our facility, our licensees, visitors, or others;

• Prevent fraud, abuse, unauthorized access, or unlawful activity;

• Comply with a subpoena, court order, legal process, governmental request, or applicable law;

• Establish, exercise, or defend legal claims;

• Respond to an emergency; or

• Complete a business transaction involving a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.

 

Service providers that process information on our behalf may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by law.

 

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, acquisition, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of information submitted through the website, email, online forms, third-party platforms, or other systems. You are responsible for using reasonable care when submitting information online and for protecting the security of your own accounts and devices.

 

9. Information Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide requested information or services;

• Maintain business and licensing records;

• Administer inquiries, tours, applications, deposits, and license agreements;

• Satisfy legitimate business, accounting, insurance, audit, and operational needs;

• Comply with legal, regulatory, TDLR, tax, reporting, or recordkeeping obligations;

• Resolve disputes and enforce agreements; and

• Prevent fraud, misuse, and security incidents.

 

When personal information is no longer reasonably necessary for these purposes, we may delete, destroy, or anonymize it, subject to applicable legal obligations, backup systems, dispute-preservation requirements, and legitimate business needs.

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10. Texas Data Privacy and Security Act and Texas Residents’ Privacy Rights

The Texas Data Privacy and Security Act (“TDPSA”) may provide certain privacy rights to eligible Texas residents, subject to statutory exceptions, exemptions, and limitations. Luminous Salon Suites may qualify for an exemption applicable to certain small businesses. However, this section describes rights that may apply to an eligible Texas resident to the extent the TDPSA or another applicable law applies to Luminous Salon Suites’ processing of personal data.

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Subject to applicable law, eligible Texas residents may have the right to:

• Confirm whether we are processing their personal data;

• Access personal data that we process;

• Correct inaccuracies in personal data;

• Request deletion of personal data provided by or obtained about them;

• Obtain a copy of personal data in a portable format, where applicable;

• Opt out of the processing of personal data for targeted advertising;

• Opt out of the sale of personal data;

• Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects; and

• Appeal a decision concerning a privacy-rights request, where required by applicable law.

 

Luminous Salon Suites does not sell personal data.

To submit a privacy request, contact us at:

Email: info@luminoussalonsuites.com
Phone: (817) 532-1800
Mail: Luminous Salon Suites, LLC, 5198 Rufe Snow Drive, Suite 215, North Richland Hills, TX 76180

 

Please identify the nature of your request and provide sufficient information for us to evaluate and respond to it. We may need to verify your identity before completing a request. We will respond within the time and in the manner required by applicable law. We may deny or limit a request when permitted or required by law, including when fulfilling the request would adversely affect the rights of another person, conflict with a legal obligation, or require disclosure of confidential information.

 

If we deny a request and applicable law provides an appeal right, you may appeal by replying to our response or submitting a written appeal through the contact information above. We will review and respond to an appeal as required by applicable law.

 

11. Sensitive Information

We do not intentionally request or collect sensitive personal information through the public website, such as:

• Social Security numbers;

• Financial account passwords;

• Precise geolocation;

• Health or medical information;

• Biometric identifiers;

• Information concerning a person’s racial or ethnic origin, religious beliefs, or other sensitive characteristics; or

• Information concerning children.

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If a professional license number or similar licensing information is submitted, we use it primarily for license verification, facility administration, and regulatory compliance purposes.

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If you believe you have accidentally submitted sensitive personal information through the website, please contact us promptly using the information in the “Contact Us” section.

 

12. Your Choices

Depending on the circumstances and applicable law, you may have choices regarding your personal information, including the ability to:

• Decline to provide information, although doing so may prevent us from responding to an inquiry or providing requested services;

• Request access to or correction of personal information;

• Request deletion of personal information, subject to legal and legitimate business exceptions;

• Unsubscribe from marketing communications;

• Control cookies through browser or device settings;

• Adjust advertising, analytics, and privacy controls offered by third-party platforms; and

• Submit a privacy request using the contact information provided in this Privacy Policy.

 

We may retain certain information when required or permitted by law, when necessary to complete a transaction, or when needed to establish, exercise, or defend legal claims.

 

13. Do Not Track

Some web browsers and devices may offer “Do Not Track” or similar settings. Our website may not respond to or honor all Do Not Track signals.

 

You may control certain forms of tracking through your browser settings, device settings, cookie controls, analytics controls, and other tools made available by the applicable browser, device, or third-party service.

 

14. Children’s Privacy

Our website and services are directed to adults and beauty and wellness business professionals. They are not intended for children under 13.

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We do not knowingly collect personal information from children under 13 through the website. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

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If you believe a child under 13 has submitted personal information to us, please contact us using the information below.

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15. External Links

Our website may contain links to third-party websites, applications, social media pages, mapping services, scheduling platforms, or other external resources.

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We are not responsible for the content, security, availability, privacy practices, or terms of third-party websites or services. A link does not constitute our endorsement or sponsorship of the third party. We encourage you to review the privacy policy and terms of each external website you visit.

 

16. Website Forms and Licensing Inquiries

Information submitted through an inquiry form, tour request, interest list, or other website feature does not itself reserve a salon suite, create a binding license, or establish a licensor-licensee relationship.

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Information provided through these features may be used to respond to your request, assess suite availability, communicate licensing opportunities, verify eligibility, and administer the next steps in the licensing process.

Actual occupancy and suite use are subject to a separate written Salon Suite License Agreement, applicable facility rules, TDLR requirements, and other applicable terms.

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17. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, services, legal requirements, or business operations.

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When we update this Privacy Policy, we will post the revised version on this page and update the Effective Date. Your continued use of the website after the revised Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

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18. Contact Us

If you have questions about this Privacy Policy, wish to submit a privacy request, or want to contact us regarding our handling of personal information, please contact:

Luminous Salon Suites, LLC
5198 Rufe Snow Drive, Suite 215
North Richland Hills, TX 76180

Phone: (817) 532-1800
Email: info@luminoussalonsuites.com